One of my favorite all-time WordPress themes is “Socrates“. The theme was developed by Dan Nickerson. I first started using Socrates back in 2004. Despite the many thousands of Google updates and Internet changes, Socrates has always been my flagship theme. Socrates is simple, fast, and very useful. It is not bloated with useless shiny objects that you will never really use. To that end, I am proud to feature some of Dan's great tips and trick on this site (with his blessings, of course).
This video explains the right way to deal with a service desk or help desk.
I made this video as a public service to help people solve problems faster and get better customer support. It's generic and can be used for any product.
Posted by Socrates Theme on Tuesday, August 8, 2017